NEWS
Enable Scotland
2011-11-07
Enable Scotland has appointed g2bs to construct a series of scorecards for measuring and managing the performance of their products and services across the organisation.
CeeD Performance Management Clinics
2011-07-11
g2BS is delighted to announce its support for CeeD by heading up its Performance Management clinics.
SNBTS & g2BS
2011-07-11
g2BS extends its improvement activity with SNBTS into its Clinical Services processes.
Central Government Performance Management Event
2010-04-12
g2BS & g2-Metrix take centre stage at Central Government’s Performance Management Event
Scottish Power
2010-01-11
g2BS plays a central role in pioneering a new Facilities Management approach for Scottish Power.
Forth Road Bridge (FRB)
2010-02-08
g2BS embarks on an Intense Process Mapping and Continuous Improvement Programme to facilitate FRB in improving their key business processes.
Scottish National Blood Transfusion Service (SNBTS)
2010-04-05
g2BS assists SNBTS in the processes mapping & improvement operations of Tissue Services, which includes Heart and Tendon Processing.
WDC Kaizen Case Study
2009-03-16
West Dunbartonshire Council - Kaizen Blitz Housing Process Improvement Case Study is now complete and available.
Scottish Power Retain g2BS
2009-01-21
Scottish Power re-organise and retain g2BS to re-align their g2-Metrix scorecards to report against their key objectives and drive outcome based performance improvement.
EVENTS CALENDAR
The Users
The Concept
Having been frustrated with the lack of solutions available in the market place for managing service performance, g2BS set out to change the way KPIs were being managed. From direct experience g2BS recognised that there was a need to move away from the using the time consuming and costly spread sheet based approach to managing performance, along with the need to get some objectivity into managing the relationship between the organisations buying services and the service providers (internal or outsourced). A few years back, g2BS set out to reduce the admin burden on resources, get information visible and available quickly, get the data to the right people and allow the people to be able to take action, improve, drive value and save time and more importantly cost. At the same time we wanted to enhance any investment made in IT systems to date so the data could be used to good effect but also dispel the myth that helpdesk and other databases are performance management solutions. The results being g2-METRIX®, g2-AUDIT and g2-HLD. We have combined years of expertise and moved service performance management onto the web. The User can access scorecards and reports and or input scores from anywhere via smartphone or at a desktop. A g2BS performance management solution saves you time, cost and lets you demonstrate value in service provision.
The Components
g2-METRIX®
Our Service Performance Management system. Read more…
g2-AUDIT
A unique business management application designed to assist you with data capture, and help to validate service delivery. Read more…
g2-HLD
An executive-level dashboard used to track and demonstrate that an organisation is meeting is key objectives and deliverables. Read more…